Common Problem With Communication Discussion Paper
An elderly patient suffers from depressive episodes. Their physician recommends a medication that the patient does not feel comfortable using so the patient requests more information about alternative options. The physician says “just trust me and take this medication”.
- What are the communication issues in this scenario
- How do they contribute to risk?
- Describe strategies to improve the situation
This solution was written by a subject matter expert. It’s designed to help students like you learn core concepts Common Problem With Communication Discussion Paper
Communication is an essential part of care and one of the core competencies of the psychiatric care.
It enable safe and quality patient care.
Errors in health care are often connected with poor communication.
Communication issues are:
(1) Low empathy: empathy is putting ourselves in the shoes of another to understand how they feel.
(2) Lack of assertiveness: many people have difficulty asserting their needs.
(3) inflexible style.
(4) not listening activily.
(5) Making assumptions.
- Explanation for step 1
The single biggest problem occurs in communication is the illusion that it has taken place.
How they contribute to risk?
Poor communication can cause you and other to rush, stressed, overworked, and a lack of sense of humor.
Poor communication in turn affect their Psychological well-being and induce substantial depression, Anxiety , stress.
The main effects of poor communication in healthcare are a reduction in quality of care, poor patient outcomes, wastages of resources, and high healthcare costs.
- Explanation for step 2
These risks could include Failure to correctly identify patients or match disorders.
Strategy to improve situation:
Listen attentively first and avoid immediately arguring.
Be supportive and listen the patient problems and provide help to patients.
Provide emotional support to the patient like a family members.
Always provide care to the patient with helpful nature.
Provide good environment to the patient.
Focus your full attention on the person.
Checking whether it is good time and place to communicate with the person.
- Explanation for step 3
Presence of positive enhancing and facilitative talk and gesture help to overcome communication problems.
some common problem with communication is lack of knowledge, not understanding each other’s, lack of motivation, and not co-operation with one another and bad understanding is the main cause of communication issues. Common Problem With Communication Discussion Paper